Service Coordinator

Posted: 02/03/23

Want to work in a positive and productive service team?

Joining the team at FES will call upon your people skills, organisation and problem solving abilities.

As our newest Service Coordinator you will coordinate between client’s needs, contractors and FES staff to ensure services are delivered in accordance with customer expectations and FES service standards.

You will have; 

• Tertiary qualification in a business field or in the fire protection industry or;
  Completion of an appropriate certificate in administration
• Exceptional people skills when dealing with internal and external key personnel

As a committed team player you are great at arranging and coordinating service teams for our highly regarded customer base.

With Fire Equipment Services’ excellent internal mentoring and training process you will also respond to customer queries, complaints, requests drawing on internal and external resources and your new know-how.

Managing client needs includes you creating and submitting quotes, arranging service visits and verification of service activities.  Because you are naturally innovative you are able to look at a process and see ways to improve efficiencies in service delivery.

• Excellent training
• Permanent role offering job security
• 4 days onsite, 1 day WFH (after training is completed)
• Blackburn work location with free onsite parking
• Free gym access on site

Applications must include a cover letter and your most current CV/resume (in Word not PDF) outlining your work experience as it relates to our requirements as listed above and further detailed in the PD.  

Send your application to Veronika Klaic at Veronika.Klaic@frv.vic.gov.au  or apply through SEEK at https://www.seek.com.au/job/63032896

If you have any questions in relation to this role, please feel free to contact Veronika Klaic 0409 128 161. 

Applications will be reviewed when received and suitable candidates will be contacted for interview at that time.  You are encouraged to apply early to ensure you don’t miss this opportunity.